Apple warranty

Warranty policy for Apple’s products

Warranty policy complies with Apple's regulations applied in Vietnam market

Always prioritizing the interests of customers as the most important, ShopDunk offers a warranty policy that complies with Apple's regulations applied in the Vietnamese market.

Apple’s standard warranty policy
Applicable to all products distributed by Apple Vietnam Co., Ltd and sold by ShopDunk:

  • Comply with Apple's warranty terms, applicable from the time of issuing an invoice to the customer.
  • Reference link: Here

In case product have problems, customers can handle:

  • Method 1: Customers contact and have the device warranted at Apple authorized service providers in Vietnam.
  • Method 2:
    • Contact ShopDunk (customer service hotline: 1900.6626 or go directly to ShopDunk store)
    • ShopDunk receives and sends the device to an Apple Authorized Service Provider in Vietnam to inspect, notify the results and handle methods from Apple for customers.

Note: You need to keep the purchase invoice at ShopDunk for warranty. This invoice is automatically sent to your e-mail.

List of Apple Authorized Service Providers: